BeeKeeperAI™ Cookie Policy

BeeKeeperAI believes in transparency about the collection and use of data. This policy provides information about how and when BeeKeeperAI uses cookies for these purposes. Capitalized terms used in this policy but not defined have the meaning set forth in our Privacy Policy, which also includes additional details about the collection and use of information at BeeKeeperAI.

What is a cookie?

Cookies are small text files sent by us to your computer or mobile device, which enable BeeKeeperAI features and functionality. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.

Does BeeKeeperAI use cookies?

Yes. BeeKeeperAI uses cookies. We use cookies primarily to enhance and analyze your experience on our websites and applications, as well as for marketing purposes. Because we respect your right to privacy, you can opt out of allowing certain types of cookies. BeeKeeperAI uses both session-based and persistent cookies. BeeKeeperAI sets and accesses cookies on the domains operated by BeeKeeperAI (collectively, the “Sites”). BeeKeeperAI also uses third-party cookies. Blocking some types of cookies may negatively impact your experience on the site and limit the services we provide.

How is BeeKeeperAI using cookies?

Some cookies are associated with your account and personal information to remember that you are logged in and which workspaces you are logged into. Other cookies are not tied to your account but are unique and allow us to carry out analytics and customization, among other similar things.

Cookies can be used to recognize you when you visit a Site or use our Services, remember your preferences, and give you a personalized experience that is consistent with your settings. Cookies also make your interactions faster and more secure. Visit our <cookie tables> to learn more.

Cookie categories

Necessary

These cookies are necessary for the website to function and cannot be switched off in our systems; or, if they are third-party cookies, disabling these cookies will negatively affect the performance of those tools (including fully disabling the tool). They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.

Analytics

These cookies help us to understand how visitors engage with the website. We may use a set of cookies to collect information and report site usage statistics. In addition to reporting site usage statistics, data collected may also be used, together with some of the advertising cookies described, to help show more relevant ads across the web and to measure interactions with the ads we show.

Functionality

We utilize a selection of optional cookies that enhance the functionality of our website. These cookies are typically activated in response to the information you provide, allowing us to personalize and optimize your experience. Additionally, they help us retain your chat history for future interactions.

Advertisement

We utilize cookies to enhance the relevance and value of our advertisements for site visitors. Common uses of cookies include selecting ads tailored to a user's interests, improving the reporting of ad campaign performance, and preventing the display of ads that the user has already encountered.

What third-party cookies does BeeKeeperAI use?

You can find a list of the third-party cookies that BeeKeeperAI uses on our sites, along with other relevant information in the cookie table. BeeKeeperAI periodically updates this table, but please note that the number and names of cookies, pixels, and other technologies may change from time to time.

How can I manage what cookies are set?

You have the option to disable and delete cookies that are not essential for the basic functionality of our website. Please be aware that blocking certain categories may affect your overall experience. You can access the Cookie Manager using the small white popup on the bottom left side of our website.

Does BeeKeeperAI respond to Do Not Track Signals?

The Sites and Services do not collect personal information about your online activities over time and across third-party websites or online services. Therefore, “do not track” signals transmitted from web browsers do not apply to the Sites or Services, and BeeKeeperAI does not alter any data collection and use practices upon receipt of such a signal.

Cookie Table

Necessary

Cookie name

Vendor

Purpose

auth0

Auth0

SSO-Used to implement the Auth0 session layer.

auth0_compat

Auth0

SSO-Fallback cookie for single sign-on on browsers that don’t support the sameSite=None attribute.

auth0-mf

Auth0

MFA-Used to establish the trust level for a given device.

auth0-mf_compat

Auth0

MFA-Fallback cookie for multi-factor authentication on browsers that don’t support the sameSite=None attribute.

a0_users:sess

Auth0

Used for CSRF protection in Classic Login flows.

a0_users:sess.sig

Auth0

Used for CSRF protection in Classic Login flows.

did

Auth0

Device identification for attack protection.

did_compat

Auth0

Fallback cookie for anomaly detection on browsers that don’t support the sameSite=None attribute.

__cf_bm

Cloudflare

Placed on end-user devices that access customer sites protected by Bot Management or Bot Fight Mode. This cookie is necessary for these bot solutions to function properly. Learn more about Cloudflare cookies.

__cfuvid

Cloudflare

First-party cookie used by Cloudflare, a content delivery network, to identify individual clients behind a shared IP address.

It helps Cloudflare optimize application performance, identify trusted web traffic, and mitigate malicious attacks.

This cookie does not store personally identifiable information and does not correspond to any user ID within the web application.

simplerosession_id

Simplero

Stores info on what you are currently doing on the site.

simpleroautologin

Simplero

Enables cross-domain logins

__hs_opt_out

HubSpot

Used by the cookie banner to remember not to ask the visitor to accept cookies again.

hscookie_cat_pref

HubSpot

Saves the preferences chosen by the visitor from the cookie banner.

__hs_do_not_track

HubSpot

This cookie can be set to prevent the tracking code from sending any information to HubSpot.

__hs_initial_opt_in

HubSpot

Prevent the banner from always displaying when visitors are browsing in strict mode.

__hs_cookie_cat_pref

HubSpot

Record the categories a visitor consented to.

__hs_gpc_banner_dismiss

HubSpot

This cookie is used when the Global Privacy Control banner is dismissed.

__hs_notify_banner_dismiss

HubSpot

This cookie is used when the website uses a Notify consent banner type.

hs_ab_test

HubSpot

This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.

hs-messages-is-open

HubSpot

This cookie is used to determine and save whether the chat widget is open for future visits.

hs-messages-hide-welcome-message

HubSpot

This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed

__hsmem

HubSpot

This cookie is set when visitors log in to a HubSpot-hosted site.

hs-membership-csrf

HubSpot

This cookie is used to ensure that content membership logins cannot be forged.

hs.superstore.laboratory.<id>

HubSpot

It contains an offline cache of cohorts that a user got assigned for HubSpot Product experiments. It doesn't contain personal identifiable information or information that can identify your device or hardware

<id>_key

HubSpot

When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again.

fwcrm_v

Freshdesk internal cookies

Freshchat/Freshworks cookie (used to track Visitor/User identity and chat sessions performed by the user).

xw

Freshdesk internal cookies

Contains the shard ID on which the account runs.

xm

Freshdesk internal cookies

Contains the state of the shard.

helpkitsession

Freshdesk internal cookies

The secret key for verifying cookie session data integrity. If you change this key, all old sessions become invalid.

helpdesk_node_session

Freshdesk internal cookies

An encrypted hash that stores the secret key and id of the login attempt.

user_credentials

Freshdesk internal cookies

Used for user authentication.

wf_order

Freshdesk internal cookies

Used to check the order of the tickets filtered for custom ticket filters, eg, due_by, agent_responded_at, requester_responded_at, etc.

wf_order_type

Freshdesk internal cookies

Used to check if the order is ascending or descending for ticket filters.

wf_filter

Freshdesk internal cookies

Denotes which filter is applied for the tickets list.

 

Analytics

Cookie name

Vendor

Purpose

affiliate_id

Simplero

Remembers which affiliate directed you to the site.

affiliate_for_program-(number)

Simplero

Remembers which affiliate directed you to the site.

blog_post_(number)

Simplero

Remembers whether you've seen a blog post already.

message_(number)

Simplero

Remembers whether you've seen a message already.

landing_page_(number)

Simplero

Remembers whether you've seen a landing page already.

(number)_converted

Simplero

Remembers if you completed an action on a modal pop-up.

simplero-utm-params

Simplero

Passes in traffic source information when coming from pages hosted by third parties.

simplero-last-referring-site

Simplero

Passes in traffic source information when coming from pages hosted by third parties.

__hmpl and hublytics_events_53

HubSpot

This browser storage entry is used by HubSpot Product to temporarily store tracking events created by HubSpot Product until they get dispatched over the network. It doesn't contain personally identifiable information or information that can identify your device or hardware.

__hstc

HubSpot

The main cookie for tracking visitors.
It contains the domain, hubspotutk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

hubspotutk

HubSpot

This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts.
It contains an opaque GUID to represent the current visitor.

__hssc

HubSpot

This cookie keeps track of sessions.

__hssrc

HubSpot

Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser.

 

Functionality

Cookie name

Vendor

Purpose

messagesUtk

HubSpot

This cookie is used to recognize visitors who chat with you via the chatflows tool.

simplero_hide_welcome_back

Simplero

Controls whether a "Welcome back" message shows for logged in users.

(number)-shown

Simplero

Controls whether a given pop-up modal shows.

simplero_object_id

Simplero

Passes in information on the current context when coming from pages hosted by third parties.

 

Advertisement

Cookie name

Vendor

Purpose